Time
|
Date
  • answer telephone, screen and direct calls
  • take and relay messages
  • provide information to callers
  • greet customers
  • direct persons to correct destination
  • deal with queries from the public and customers
  • ensures knowledge of staff movements in and out of organization
  • general administrative and clerical support
  • prepare letters and documents
  • receive and sort mail and deliveries
  • schedule appointments
  • maintain appointment diary either manually or electronically
  • organize meetings
  • tidy and maintain the reception area



To be suitable for this role, you must have:


  • Must be Graduation
  • knowledge of administrative and clerical procedures
  • knowledge of computers and relevant software applications
  • knowledge of customer service principles and practices
  • keyboard skills
  • verbal and written communication skills
  • professional personal presentation
  • customer service orientation
  • information management
  • organizing and planning
  • attention to detail
  • initiative
  • reliability
  • stress tolerance






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